Question 1

What does “Complete More in One Professional Visit” mean?

Accepted Answer

We arrive as a two-person crew prepared to handle multiple projects in a single appointment — paint a room, mount a TV, repair drywall, and assemble furniture in the same visit instead of scheduling separate trips.

Question 2

Where do you work?

Accepted Answer

We serve homeowners across the Denver Metro Area, including Greenwood Village, Cherry Creek, Cherry Hills Village, Highlands Ranch, Centennial, Lone Tree, and Denver. If you don't see your neighborhood listed, ask — we likely cover it.

Question 3

How do estimates and pricing work?

Accepted Answer

Estimates are free and transparent. After a quick conversation about your project list, we provide clear pricing up front — no surprise charges, no high-pressure sales.

Question 4

How much does a Denver Handy Co. visit cost?

Accepted Answer

We charge a transparent hourly rate of $80 per person, and we arrive as a two-person crew — so a working hour on site is $160 and covers two sets of hands. Materials are billed at cost, and anything unusual is quoted before we start. Estimates are always free.

Question 5

Are you licensed and insured?

Accepted Answer

Yes. Denver Handy Co. is a licensed and insured handyman company carrying general liability coverage, and we're happy to send a certificate of insurance before the visit — HOAs and property managers ask for it regularly. Every project also carries our one-year workmanship warranty.

Question 6

How fast will you get back to me after I send a request?

Accepted Answer

We call or text within 2 business hours, Monday through Saturday, 7am–7pm. Requests that come in after hours get a reply the next business morning. Most jobs are booked onto the calendar within 48 hours of that first conversation.

Question 7

How long will my project take?

Accepted Answer

Most punch-list visits — mounting, minor drywall, fixture swaps, assembly, small repairs — are finished in a single day. A room of interior painting typically runs one to two days, flooring in one room two to three days, and full interior renovations several weeks. You get a realistic day count with your estimate, not a guess on arrival.

Question 8

Do you guarantee your work?

Accepted Answer

Yes. Every project is backed by a one-year workmanship warranty. If something we installed or repaired fails because of our work, we come back and make it right.

Question 9

What about cleanup and respect for our home?

Accepted Answer

Our Clean Work Promise means floors are protected, dust is contained, and the work area is cleaner when we leave than when we arrived. Shoe covers, drop cloths, and HEPA vacuuming are standard.

Question 10

How quickly can you start?

Accepted Answer

Most projects in our core service area can be scheduled within the same week. Larger or multi-day projects are booked further out — request an estimate and we'll share current availability.

Question 11

Why is there a 2-hour minimum if the job takes 45 minutes?

Accepted Answer

The minimum covers what doesn't show up on a stopwatch: driving to the supply house if a part is needed, loading and unloading tools correctly, setting up dust protection, and the cleanup pass at the end. It also reflects a simple reality — we always send two people, and below two hours the overhead costs more than the job. Where we differ from solo handymen charging trip fees on top of labor: we use any remaining time on other items from your list, so you're never paying for us to pack up early.

Question 12

How accurate are your estimates?

Accepted Answer

On jobs we can fully scope from a description and photos, our estimates are typically within 10–15% of actual time. The main variable is condition — a drywall patch that looks like an hour from photos can reveal water damage or bad framing behind it that adds time. When we encounter something outside the estimate scope mid-job, we call before continuing, not after. You'll never get an invoice that's significantly different from what we discussed without a conversation in between.

Question 13

How does your pricing compare to TaskRabbit or Angi?

Accepted Answer

App-based platforms typically connect you with individual handymen at $40–$70 per hour with no team, no truck, and no accountability for their work quality. Our $80 per person rate brings a two-person professional crew with tools, insurance, a stocked truck, and a one-year warranty. The math that actually matters: what gets done in the visit, and how many visits does the list actually require? A solo handyman at $50/hr who needs three trips to complete what we finish in one isn't cheaper.

Question 14

What should I do before the crew arrives?

Accepted Answer

The main thing: make sure we have clear access to the work areas. Move fragile or sentimental items from walls we'll be patching or rooms we'll be painting. If you have pets, a safe room or a plan for keeping them out of work areas makes the day smoother for everyone. For painting projects, remove what's on walls you want painted — we'll move furniture and cover floors. If you've purchased materials, have them in the room they'll be installed.

Question 15

Why do you always send two people instead of letting the client choose?

Accepted Answer

Two-person crews aren't a sales tactic — they're the operating standard for a reason. Jobs that look like one-person tasks regularly require two: mounting heavy TVs safely without wall damage, installing ceiling fans without someone supporting the weight while the other connects wires, carrying sheet goods through hallways, assembling large furniture without crushing the wrong panel. A solo handyman who improvises those tasks does them more slowly and with a higher risk of damage. Two people isn't premium service — it's how professional residential work is done correctly.

Question 16

Do you photograph the work?

Accepted Answer

Yes. We photograph key installation steps and the finished result on every project. Those photos serve as a record of what was done, how it was done, and the condition of the space at the time we left. If a warranty question comes up six months later, we both have documentation. You can request copies after any visit.

Question 17

How do you communicate during the project?

Accepted Answer

We give you a clear arrival window, not a four-hour waiting block. If we encounter something unexpected mid-project — water damage behind a wall, framing that doesn't cooperate with the planned mount location — we stop and call rather than improvising and presenting you with the result. You're informed before decisions get made, not after.

Question 18

What does your cleanup actually involve?

Accepted Answer

Our Clean Work Promise isn't a tagline — it's a specific sequence. Drop cloths and plastic come down at the end of each day. Walls get wiped around patches and paint lines. Hardware that was removed gets reinstalled. All debris, packaging, and leftover materials that aren't the homeowner's leave with the truck. The work area gets HEPA-vacuumed before we do the walkthrough. If something doesn't meet your standard, we address it before the invoice.

Question 19

What happens between days on multi-day projects?

Accepted Answer

We secure the work area before leaving — that means no open cans, no tools left where they can be tripped over, and a quick walk-through to confirm the house is in the same order we found it except for the work in progress. On painting projects, primer and first coats are left to dry properly overnight rather than being rushed for speed. We'll give you a clear picture of what day two looks like before we leave day one.

Question 20

Will the same crew come back for multi-day projects or follow-up work?

Accepted Answer

Yes, whenever possible. We don't use rotating subcontractors or reassign crews between projects. The same two people who start your job are the same two who finish it. For warranty callbacks, we send the original crew when their schedule allows.

Question 21

What does 'licensed' actually mean for a handyman in Colorado?

Accepted Answer

Colorado doesn't require a state handyman license for general repair and maintenance work — but it does require licensing for specific trade work (electrical, plumbing, HVAC) and for projects that require permits. When we say 'licensed,' it means we operate as a registered LLC, carry general liability insurance, and work within legal scope. We don't do licensed-trade work without a licensed subcontractor. That's the accurate answer — and the one most handyman sites don't give you.

Question 22

What does your general liability insurance actually cover?

Accepted Answer

Our general liability policy covers property damage caused by our work during the project — a broken fixture, a damaged floor, a wall damaged beyond what was planned. It also covers bodily injury on your property related to our operations. It does not cover pre-existing damage or work performed incorrectly that you don't report until months later. We carry this coverage on every job, and we can provide a certificate of insurance to property managers or HOAs on request.

Question 23

Are your crew members background-checked?

Accepted Answer

Yes. Every crew member goes through a background check before their first job. Beyond that, the same two professionals who introduce themselves at your door at the start of a project are the ones working through your home — no substitutions, no day-labor add-ons mid-project. You know who's in your home.

Question 24

How does the one-year warranty actually work if something fails?

Accepted Answer

If something we installed or repaired fails because of our workmanship within a year of the job, contact us with a description and photo. We schedule a callback visit at no charge and make it right. What's not covered: damage caused by subsequent work by others, user-induced damage (overtightening a mount, overloading a shelf beyond its rated capacity), or material failures that are the manufacturer's responsibility. In practice, callbacks are rare — we haven't had to debate a warranty claim yet. We explain this because most handyman companies bury their warranty limitations.

Question 25

Can I talk to past clients before booking?

Accepted Answer

Yes, on request for larger projects. Most prospective clients prefer reading verified Google reviews from clients in their own neighborhood, which gives a cleaner picture than cherry-picked references. If you're scheduling a multi-day project and want to speak with a previous client who had similar work done, we can make an introduction with that client's permission.

Question 26

My building requires a certificate of insurance before any work. Can you provide one?

Accepted Answer

Yes. Send us the building's specific requirements (minimum coverage amounts, additional insured language, managing company name) before we schedule the visit and we'll have the COI sent to the building management office before the project starts. Most Cherry Creek, LoDo, and RiNo buildings we work in have established requirements we've seen before.

Question 27

Can you work directly from a home inspection report?

Accepted Answer

Yes — pre-closing punch lists from inspection reports are one of our most common scopes. Send us the report and we'll go through it item by item, identify what falls within our scope and what needs a licensed specialist, and give you a single estimate for everything we can handle. Buyers use this to negotiate repairs or clearing inspection contingencies efficiently.

Question 28

We're living in the house during a multi-day paint or repair project. What should we expect?

Accepted Answer

Most multi-day projects work room by room so the rest of the home stays usable. We seal off work areas with plastic when dusty work is happening, and HEPA-vacuum before leaving each evening. With low-VOC paint, rooms are typically safe to re-enter within a few hours. We'll walk through the sequence with you before starting so you can plan around work areas — especially important with kids and pets.

Question 29

My HOA requires contractor documentation for exterior work. What can you provide?

Accepted Answer

We can provide a certificate of insurance, business registration documents, and material specifications (paint brand, color, finish; fence material; etc.) in whatever format the HOA or architectural review committee requires. Most HOAs in Greenwood Village, Cherry Hills, Highlands Ranch, and Lone Tree have standard submission requirements we're familiar with. Let us know what the committee needs before we schedule.

Question 30

We have a large property and need ongoing maintenance. Can you become our regular crew?

Accepted Answer

Yes — ongoing relationships with homeowners who prefer a consistent crew are how we work best. We track what was done, what's approaching a maintenance cycle, and what's worth watching. No retainer required. Many clients in Cherry Hills Village, Greenwood Village, and Lone Tree book quarterly or twice-yearly maintenance visits that combine a punch list of small repairs with a seasonal check of caulking, doors, and exterior conditions.

Question 31

What's included in your handyman services?

Accepted Answer

Our handyman crew covers general home repairs, mounting and installations (TVs, shelves, mirrors, blinds, fixtures), drywall patching, caulk and grout refresh, hardware and lock changes, minor plumbing and light-fixture swaps, furniture assembly, and full punch-list days. If a project needs a licensed electrician or plumber, we tell you up front so you don't pay us to diagnose something we can't complete.

Question 32

Is handyman work covered by a warranty?

Accepted Answer

Yes — every handyman job is backed by our one-year workmanship warranty. If something we installed or repaired fails because of our work, we come back and make it right.

Gutter Repair & Cleaning

What gutter repair & cleaning covers

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Knock out the whole list in a single appointment

One visit, multiple projects

Project-list scoping

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We leave your home cleaner than we found it

Shoe covers & floor protection

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Tidy as we go

Full cleanup & haul-away

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